Moral harassment explained by LACT:
> What is moral harassment?
> What are the protagonists aiming for?
> What is the logic of shared belief?
> Who loses and who wins?
> What are the usual reactions of those around you that don't work?
To end bullying
Harassment arises from a relational conflict which is exacerbated.
Each is experienced as the executioner and the victim of the other.
The interactions take place in symmetry;
each opposes the other in order to gain control. An employee will, for example, seek to control his manager.
We are in a logic of belief. “I will be able to win against my opponent”.
In fact, it is a game where everyone loses.
Attempts at solutions
- Ignore the problems especially when the business results are there
- Attempt to reason with the protagonists and close people who may be impacted or impacted in fact
- Punish by transferring or resorting to legal solutions: dismissal for example
Our advice
Intervene with the employee who complains the most.
He is weaker, more mobilizable even if he can consider grumbling that it is still up to him to make an effort.
The positive side is that he tells himself that he will perhaps finally have the right weapon in hand to "defeat" his opponent.
Or set up a strategic mediation by posing a
constraint which would be based for example on what happens better elsewhere,
in another department of the company, just to introduce “a
fear greater than fear”.
Protocol of "killing the snake with its own venom"
This modus operandi consists in acting, communicating in a special mode which contributes to reversing the dynamic and which ensures that the situation takes another turn.
