Lact - Palo Alto School Representative


Palo Alto School Representative

Center for training, intervention and research

Strategic systemic approach and hypnosis

      The context

      blog outstressWe are in a point of sale of a major international clothing brand. One of the employees, acting as deputy director without however having the title, has just been the victim of a robbery. He refuses to stop his work but is afraid, feels guilty and ashamed of what happened to him.

       


      The protagonists

      The store manager tries to find out how this robbery happened; he questions his subordinate relentlessly.

      The HR department is going in the same direction because it wants to know if there have been breaches and if the employee should be sanctioned.

      The occupational physician recommends psychological care.

      Weakened, the victim of the robbery gets confused in his explanations; he gives different versions, reveals inconsistencies.

      The store manager, who holds his subordinate in esteem and was preparing to promote him, begins to doubt him.

      A blocking situation arises between the employee and the store manager. The collaborator does not want to stop his work even if he is afraid of ending up at the scene of the robbery; he ends up asking for mobility, even if this is accompanied by a renunciation of his status and a partial abandonment of his current responsibilities.


      Attempts at solutions

      The collaborator tries to control his emotions (fear, guilt, shame, etc.), tries to avoid negative reactions, accepts help. He needs to see himself as a lion and thinks he'll get by with mobility.

      His hierarchical superior also sees the salvation of his collaborator only in mobility.

      The entourage wants to protect him, shows empathy but persists in wanting to know the truth.


      Our diagnosis

      The employee is in a situation of acute stress. It seems essential to us to prevent post-traumatic stress.

       

      Solution

      The company must resolve to assume a position where the sanction will not be based on non-tangible elements and finally make a decision by ceasing to want to know the truth at all costs

      We recommend supporting the employee to treat the symptoms of post-traumatic stress and anticipate the side effects of mobility.

       

      A team of more than
      50 trainers in France
      and abroad

      of our students satisfied with
      their training year at LACT *

      International partnerships

      The quality certification was issued under
      the following category of actions: Training action

      A team of more than
      50 trainers in France
      and abroad

      of our students satisfied with
      their training year at LACT *

      International partnerships

      The quality certification was issued under
      the following category of actions: Training action

      To safeguard
      User choice for Cookies
      We use cookies to provide you with the best possible services. If you decline the use of these cookies, the website may not function properly.
      accept everything
      Decline all
      Learn more
      Unknown
      Unknown
      Accept
      Decline
      Marketing
      Set of techniques aimed at commercial strategy and in particular market research.
      Google
      Accept
      Decline
      Analytics
      Tools used to analyze navigation data and measure the effectiveness of the website in order to understand how it works.
      Google Analytics
      Accept
      Decline
      Functional
      Tools used to provide functionality to you while you browse, this may include social media features.
      Hotjar
      Accept
      Decline