Lact - Palo Alto School Representative

Palo Alto School Representative

Center for training, intervention and research
Systemic approach and hypnosis

Online Open House on June 5, 2023 from 6:30 p.m. to 8:30 p.m.
Come and discover our training courses in systemic approach and hypnosis

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Managing change - Roberta PRATO PREVIDE - ENEM3 - 2023/24

1.800,00 €



Web training module 2023/24
(in Italian with simultaneous translation into French)

Managing change

Channeling resistance to achieve change


Member of the Center for Strategic Therapy
directed by Prof. Giorgio Nardone

Through concrete case studies, you appropriate the implementation of the strategic systemic approach in business . This training explores the resources of the Problem Solving methodology for interventions in complex organizations: the pitfalls to avoid in order to best stimulate the learning process, the natural resistance to change, the potential for strategic incapacities.


This 6-session module aims to recognize the type of strategic change depending on the organizational context and the most effective strategic problem-solving techniques for situations of crisis or planned transformations. The module alternates short theoretical parts with concrete applications on cases prepared ad hoc or brought by the participants.  

This module puts the student in a position to apply the learning related to change management and the systemic-strategic model at the individual level, in sub-groups and in plenary. The topics covered range from managing change in the company, to the different types of change and learning, how to recognize, circumvent and manage the main resistances to change; how to recognize and manage strategic incapacities, becoming familiar with the model of strategic problem solving in organizational contexts.   

By dealing with concrete cases, the students compare their observations and their hypotheses in order to integrate and apply the main concepts of the approach, the elements of the frame of reference and the different characteristics of the intervention (the problem-solving sequence , the type of resistance and the relational position and communication to be used, etc.)

These online courses will be given in Italian with simultaneous oral translation into French.

Objective of the module

  • Recognize the differences between different types of change
  • Recognize different types of learning
  • Identify and circumvent or manage the main resistance to change
  • Identify and learn to manage strategic incapacities
  • Identify the different phases of a strategic systemic intervention
  • Identify and learn to apply the main techniques of the strategic problem-solving model.
  • Learn to co-construct strategic change strategies consistent with the objective.

Module program

• Session 1: Thursday 01/02/2024 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Managing change - Change and learning: organizational applications - S1 - Roberta PRATO PREVIDE - ENEM3 - 2023/24
• Session 2: Tuesday 03/12/2024 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Managing change - Resistance to change and resilience at work -S2 - Roberta PRATO PREVIDE - ENEM3 - 2023/24
• Session 3: Thursday 03/28/2024 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Managing change - Resistance to change and resilience at work - S3 - Roberta PRATO PREVIDE - ENEM3 - 2023/24
• Session 4: Thursday 18/04/2024 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Managing change - Strategic disabilities: from planning new strategies to managing side effects - S4 - Roberta PRATO PREVIDE - ENEM3 - 2023/24
• Session 5: Thursday 23/05/2024 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Managing change - Managing emotions - S5 - Roberta PRATO PREVIDE - ENEM3 - 2023/24
• Session 6: Thursday 27/06/2024 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Managing change - Difficulties in the application of Strategic Problem Solving; How to become a better business partner - S6 - Roberta PRATO PREVIDE - ENEM3 - 2023/24

Skills acquired at the end of the training (pedagogical objectives)

  • Define the objective of the counselling/coaching intervention using strategic problem solving techniques and the systems perspective.
  • Conduct a strategic systemic intervention by implementing its phases with rigor and flexibility to adapt to the uniqueness of the client and his situation.
  • Strengthen the patient's therapeutic alliance by using strategic communication and feedback tools to improve patient engagement and adherence to prescriptions.
  • Correct your tactics and techniques to improve the effectiveness of your interventions.

Target audience and prerequisites

  • Any manager, HR and professional in the field of business support, experienced or in retraining 
  • No prerequisites


Roberta Prato Previde : Management consultant, Business coach and Professional counsellor.
Member of the CTS of Pr. Giorgio NARDONE. Co-author of "The winning company". She specializes in: Strategic Problem Solving / Strategic Communication / Creative Problem Solving (CPS-B) / Counseling, Coaching & Empowerment / Leadership / Teambuilding and Team Development / Creative and Organizational Climate & Culture / Change Management

Modality, means and teaching aids

Interactive and experiential approach

  • Individual work, in pairs and sub-groups during and outside the sessions
  • Excerpts from intervention sessions or complete sessions 
  • Group facilitation method (LS/Wooclap)
  • Analysis and sharing of experiences

Evaluation and monitoring methods

Obtaining the certificate for this module requires: 

  • to have passed 75% of the homework to be done outside of class (MCQ, videos, homework, collaborative work, etc.) 
  • to have attended at least 75% of the course sessions 

Assessment of student satisfaction

At the end of the training, a satisfaction questionnaire will be completed by each participant so that they can assess the relevance of the content of the training with regard to their professional practice and the achievement of their objectives.

--> 95% of our students are satisfied with their training  = number of students who gave a score greater than or equal to 7 out of 10 (0: "not at all satisfied"; 10: "completely satisfied")

Dates and prices

Sessions will take place from 2:00 p.m. to 3:30 p.m. and from 4:00 p.m. to 5:30 p.m. (Paris time) - with simultaneous oral translation in French

  • Special rate : €1,800 including tax
  • Rate reserved for lactation students : €1,260 including tax
  • Company/agreement rate : €2,070 including tax

 Version of 10-03-2023