Olivier was a person who took notes of his sessions always in a rather messy way. He had got into the habit of putting his notes in the boxes to try to find the elements:
- The effect on the previous prescription
- Perception-reaction system validation
- The status of the problem: solved or not
- Validation of solution attempts
- The existence of exceptions
- The techniques used (reframing, aphorism, metaphor, etc.)
- The prescriptions
The benefits of the extranet for Olivier:
- All sessions are stored on the computer, which creates an ease of accessing information
- A global view for each patient displays the number of encoded sessions and the evolution of symptoms, syndromes and notes.
- All the information is found in the same place if necessary, visualized in small module. Olivier wanted to visualize the whole evolution of the situation in a few lines. What he did was to store all the information in one page, update the page by copying the page for the next appointment, which helps him to rewrite more of the written page that he did like habit, the same for attempts at solutions; reframing, strategy.
- “Continuing education”: going over the encoding of the previous session to have him check all the elements to find what he may have left out which allows him to wonder about it.
- Statistical analyzes