1- A conflict is more than a conflict of people
Situating a problem consists above all in defining it in its entirety by avoiding the search for a culprit .
-> Our methodological response : systemic operative diagnosis
Don't Look For The Fault, Look For The Remedy (Henry Ford)
2- Prioritize individual and collective resources
We set up a preventive system that allows us to work on the suppleness and flexibility of each participant.
-> Our methodological response : awareness modules - discovery and intervention - formative
3- Business is a world of paradoxes
Approach the rational and emotional of the problems encountered with rigor and method.
-> Our methodological response : The problem solving intervention
Prevention means intervening
The interactional and strategic approach aims to raise awareness throughout the organization of psychosocial risks, of the primary type, based on concrete examples from the daily life of individuals. Beyond information, by dealing with a particular case in a small sub-group - in the form of training - everyone can learn and see differently from their own example and the examples of others.
Diagnosing means intervening
Along the way, the workers can draw the contours of the main risk areas encountered (secondary or tertiary type) and on which an initial action has taken place. And the organization knows precisely where it stands and what needs to be done first.
Solving means intervening
When a case becomes sensitive and requires ad hoc intervention, the direct professional entourage knows what to do and the intervener can help at the right time.
