This 4-session module sheds light on the prevention of psychosocial risks and the quality of life at work from a biopsychosocial perspective and presents students with a problem-solving methodology and group facilitation tools, adapted to any form of collective intervention related to to these themes.

This module addresses health, quality of life at work and psychosocial risks with a biopsychosocial vision and considers a preventive and curative approach to well-being at work from a systemic, interactional and operational perspective for the company and its employees (in particular for two main types of situation: burn-out and harassment).

Students learn to identify and question the actors present in a given situation and to identify the needs of the sponsor using scenarios with representatives of the HR function who present real situations.

In a sub-group, they develop a collective intervention based on the need collected from a sponsor and formalize an intervention proposal that they present. They learn to integrate a problem solving methodology and group animation tools intended to stimulate the participants' commitment, in the design of a collective intervention intended to prevent psychosocial risks (in its problem solving dimension) in order to develop the quality of life at work (in its support for change dimension).

• Identify the recommendations of the ANACT-ARACT network to prevent psychosocial risks and develop a Quality of Life at Work approach: the vision, implementation and support of a working group (RPS/QVT), DU issues.
• Distinguish the notion of operational diagnosis (systemic and strategic approach) from that of audit (approach of the Anact-Aract network)
• Understanding a situation from a bio-psychosocial, interactional and systemic perspective
• Define the main ills of work (harassment/burn-out/conflicts, etc.) from an interactional and systemic perspective
• Understand the levels of complexity at play in an organization: individual, collective and organizational (functional rules, social rules, relational rules)
• Identify the constraints and mobilize the actors of the relevant system using strategic questioning
• Define an appropriate intervention framework to mobilize the actors of the relevant system
• Build, write and present a collective intervention proposal

Prerequisites: 

• Baccalaureate standard
• Correct command of French (being able to express oneself orally and in writing)
• Commitment to practicing intervention sessions
• Digital prerequisites:
  • Have a computer (with camera and microphone) and a phone in good working order
  • Have a regularly used email address
  • Have internet access with sufficient speed (videoconferencing, video playback)
  • Have a place suitable for monitoring the training
  • Know how to use basic digital tools: internet, messaging, search engine
  • Know how to use word processing tools, spreadsheets and presentation tools (power point type)

Olivier BROSSEAU : Strategic coach, therapist in strategic systemic approach and associated with LACT. He teaches and trains via the web at the relationship clinic within the international school LACT at the IAE of Paris within the Master of Administrations and Businesses module "Organizations and behaviors". It intervenes in the field of the regulation of psychosocial disorders in the form of individual consultation and collective intervention within companies and institutions (executives, managers, employees). Co-author "When work hurts", "Strategies for change, 16 therapeutic prescriptions".

Isabelle LUGNIER : HRD for the Richemont group after a career in the media, cosmetics and then the automobile.

Stéphane SANÇOIS : He worked for nearly twenty years on HR issues. He has been working for ENGIE Corporate HR for eight years. Very involved in personal development and training, he trained in leadership & change management and then in strategic systemic coaching with representatives of the Palo Alto school. He was successively involved with students from ESC St Etienne (BA EM Lyon) then ESSEC, but also within the Corporate University.

• Live distance courses integrating simulations, role-playing, exercises and case studies to promote the participation and involvement of all students and interaction with teachers
• A course rhythm allowing the integration of personal work
• Interactive and experiential approach
• Individual work, in pairs and sub-groups during and outside the sessions
• Personalized Moodle account including course videos and educational animations, course materials, documentary bases and all types of educational documents, review exercises, accessible 24/24

Obtaining the certificate for this module requires: 

• to have passed 75% of the homework to be done outside of class (MCQ, videos, homework, collaborative work, etc.) 
• to have attended at least 75% of the course sessions 

Assessment of student satisfaction

At the end of the training, a satisfaction questionnaire will be completed by each participant so that they can assess the relevance of the content of the training with regard to their professional practice and the achievement of their objectives.

--> 95% of our students are satisfied with their training  = number of students who gave a score greater than or equal to 7 out of 10 (0: "not at all satisfied"; 10: "completely satisfied")

• Special rate : €800 including tax
• Company/convention rate : €920 including VAT

Version of 13-10-2021