Lact - Palo Alto School Representative

Palo Alto School Representative

Center for training, intervention and research
Systemic approach and hypnosis

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Improvement of practice - Scott Miller - Grégoire Vitry - Olivier Brosseau - ENH - EN1M8 - 2022/2023

600,00 €



Web training module 2022/23

Evaluation and improvement of practice

Adopt and practice a systemic global vision to act quickly on the process

Olivier BROSSEAU, Scott MILLER Ph.D and Grégoire VITRY


Beyond the rigorous acquisition of know-how and life skills in the fields of intervention in strategic systemic approach and hypnosis, LACT aims to provide all its students with a method of self-observation. of practice, which allows each practitioner to continue to learn and progress and to continuously improve the effectiveness and efficiency of their practice.

Lact relies on internationally renowned trainers, experts in measuring the effectiveness and efficiency of therapies, who teach what is essential to know and implement for a therapist, whatever his practice, to organize and pilot itself the sustainability and development of its achievements, its skills development and the deployment of its economic activity.



The " Practice of evaluation and improvement of practice " module includes 9 hours of lessons, divided into 3 sessions and approximately 9 hours of personal work.

It presents the state of international scientific research on the effectiveness and efficiency of therapeutic practices and outlines the predictability factors of therapeutic success, common to all practices. It emphasizes the importance of patient feedback and how to collect it and use it in the session to strengthen the therapeutic alliance and the patient's commitment to the change process. Thanks to practical exercises, you will have the opportunity to appropriate the use of scientifically validated questionnaires and to initiate a reflection on the dynamics of self-observation of practice.  

  • 100% online, it alternates face-to-face half-days including individual or sub-group work time.
  • it is provided by specialized international trainers from the clinical and business worlds.


The Module " Practice of evaluation and improvement of practice " makes it possible to learn about the process of self-observation and improvement of practice (Deliberate Practive).

This additional cross-cutting contribution is transferable to different types of activities and functions of support, education and helping relationship professionals or stakeholders in the clinical world.

Improve your results course , intended for any helping relationship professional wishing to improve their skills and sustain their economic activity, and can be followed independently of any training course in strategic systemic approach. and in LACT hypnosis.

Objective of the module

Learn about the culture of patient feedback in the service of the continuous improvement of their practice.

Skills acquired at the end of the training (pedagogical objectives)

  • Identify the evaluation biases of the practitioner on his own practice in the light of international scientific studies on the effectiveness of therapeutic practices in order to introduce regular feedback from the patient in the evaluation of his interventions
  • Experiment with the patient's feedback - what he perceived of the session and the relationship with the practitioner - in order to make the necessary adjustments for a better calibration of the relationship with the patient
  • Initiate a dynamic of self-correction or supervision based on redundant errors of intervention identified at the level of strategy, communication, relationship with the patient in order to improve its therapeutic effectiveness

Dates and times

(2:00 p.m. - 3:30 p.m. / 4:00 p.m. - 5:30 p.m.)

• Session 1: Tuesday 03/01/2023 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Evaluation and improvement of practice-S1-Scott Miller PhD-Translator Bill Walker- ENH-EN1M8-2022/23
• Session 2: Tuesday 31/01/2023 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Evaluation and improvement of practice-S2-Scott Miller PhD-Translator Bill Walker- ENH-EN1M8-2022/23
• Session 3: Tuesday 02/14/2023 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Evaluation and improvement of practice-S3-Grégoire VITRY & Olivier BROSSEAU-ENH-EN1M8-2022/23

Target audience and prerequisites

Any student or professional in the field of accompaniment and relationship, health and helping relationship professionals 


Scott D. MILLER, PhD  : He is the founder of the International Center for Clinical Excellence, an international consortium of clinicians, researchers and educators dedicated to promoting excellence in behavioral health services.

Mr. Miller conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, achieve superior results. Grégoire VITRY : Director and co-founder of LACT. Scientific director of the international LACT research program and director of the international LACT training school.

Olivier BROSSEAU : Therapist, coach, supervisor and trainer in strategic systemic approach, associated with LACT. He teaches at the IAE of Paris within the Master of Administrations and Companies the module "Organizations and behaviors".

Methods, means and educational materials

Interactive and experiential approach

  • Individual work, in pairs and sub-groups during and outside the sessions
  • Excerpts from intervention sessions or complete sessions 
  • Group facilitation method (LS/Wooclap)
  • Analysis and sharing of experiences

Evaluation and monitoring methods

Obtaining the certificate for this module requires: 

  • to have passed 75% of the homework to be done outside of class (MCQ, videos, homework, collaborative work, etc.) 
  • to have attended at least 75% of the course sessions 

Assessment of student satisfaction

At the end of the training, a satisfaction questionnaire will be completed by each participant so that they can assess the relevance of the content of the training with regard to their professional practice and the achievement of their objectives.

--> 95% of our students are satisfied with their training  = number of students who gave a score greater than or equal to 7 out of 10 (0: "not at all satisfied"; 10: "completely satisfied")


  • Special rate : €600 including VAT
  • Lact student rate for the year : €420 including tax
  • Company/agreement rate : €690 including tax


Version of 14-03-2022