The systemic and strategic approach

It is based on an intervention method developed by the School of Palo Alto and developed by its current research centers. Its specificity is:

• to know how to apprehend the complexity of human relations and bring a global vision to psychological and relational problems. 

• to be strategic in terms of relational regulation by relying on 2 techniques that are problem solving and strategic communication, which make it possible to obtain effective and lasting operational effects in terms of problem solving.

Presentation of LACT 

• Representing the Palo Alto School, the LACT intervention, research and training center offers long training courses, an internship course and short courses on the implementation of strategic systemic intervention in different sectors.

• Lact is a Qualiopi® certified training organization for professional training.
  Certification is issued by certifying bodies accredited by the French Accreditation Committee (Cofrac) on the basis of the single national reference system mentioned in article L.6316-3 of the labor code, so that they can benefit from funds from organizations mentioned in article L. 6316-1 of the labor code (OPCOs, Transition-Pro, State, regions, Caisse des dépôts et consignations, Pôle emploi, Agefiph). The QUALIOPI brand is a guarantee mark promoting services with particular qualities and meeting specific requirements, detailed in article R6316-1 of the Labor Code and in the appendix to decree no. 2019-565 of June 6, 2019
  Funders can therefore register LACT in a reference catalog and thus allow the financing of services .

In the SYSTEMIC COACH - Foundations level training path, you will learn to manage and guide change in all its emotional and interactional dimensions. This approach will allow you to better calibrate your strategic communication and your relational leadership. With the implementation of problem solving, you will know how to better solve the individual or collective problems that you may encounter in your professional life (conflicts, burn-out, harassment, relational problems, organizational changes).

This course includes 153 hours of lessons, approximately 150 hours of personal work.

• 100% online, individual and collective supervision, individual or sub-group working time.

• it is provided by specialized international trainers from the world of business, scientific research and universities.

Openings/specialization

The SYSTEMIC COACH course makes it possible to acquire a specialization of knowledge and additional practical skills that are transversal and transferable for different types of activities and functions of business support professionals, both in the fields of solving complex problems and sensitive than in those of supporting and transforming organizations.

You obtain a Systemic Coach diploma at the end of the Practical Level.

• Identify an intervention strategy appropriate to the dysfunctional systemic dynamics based on solutions already tested by the bearer of the problem and his entourage.

• Use strategic communication to initiate and then reinforce the stakeholder-client relationship and client engagement in the change process.

• Use self-observation of practice to improve the effectiveness and efficiency of its interventions.

• Deploy your systemic relational skills in the management and animation of a group (management, organization, family)

• Structure a strategic systemic intervention using the problem solving methodology and strategic questioning in order to develop and recommend an appropriate intervention strategy for a complex organization.

• Implement an appropriate collective intervention strategy acting on the emotional, behavioral, cognitive and interactional levels in order to support complex changes and transformations (of professions, organizations, digital, etc.).

• Stimulate and revitalize the involvement and cooperation of the actors of the organization using collective intelligence tools and problem solving methodology in order to develop relational agility and team performance.

• Stimulate health and quality of life at work using a biopsychosocial vision and the tools of the systemic and strategic approach, in order to resolve and prevent situations of suffering at work (conflicts, burn-out, harassment , relationship issues, etc.).

• Develop their learning using the tools of self-observation of practice in order to improve the effectiveness and efficiency of their interventions 

EN1M1: The foundations of the strategic systemic approach
- Claude de SCORRAILLE / Olivier BROSSEAU

Welcome and exchange conference   - Grégoire VITRY / Claude de SCORRAILLE / Olivier BROSSEAU -
12-10-2023 from 6 p.m. to 7.30 p.m.

Webinar tutorial: how to use Moodle?    - Lionel BOIL / Elisabetta CALAMELA
19-10-2023 from 2 p.m. to 4 p.m. 

EN1M2: Problem Solving and the 3 levels of intervention - Claudette PORTELLI

ENEM7 - Public speaking  -   Hélène SERRES

ENEM8 - Managing emotions  -   Roberta PRATO PREVIDE

ENEM2 - Conflict management  - Robert DILTS

ENEM1 - Quality of life at work  -  Olivier BROSSEAU, Audrey BECUWE, Isabelle LUGNIER, Stéphane SANÇOIS

ENEM3 - Managing change  - Roberta PRATO PREVIDE

ENH-EN1M8: Improvement of practice with SYPRENE - Grégoire VITRY / Olivier BROSSEAU

 Tuesday 02/20/2024 from 2:00 p.m. to 5:30 p.m. Europe/Paris: Evaluation and improvement of practice-S1-Grégoire VITRY & Olivier BROSSEAU

EN1M4: The practice of the systemic grid - Olivier BROSSEAU / Vincent GERARD 

International Webinar 

(4:00 p.m. - 5:30 p.m. / 6:00 p.m. - 7:30 p.m.)

Web congress in the form of a plenary and workshops, around experts whatever their specificity.

• 25-01-2024
• 21-03-2024
• 20-06-2024
• 03-10-2024

EN1M6: Strategic communication - Vincent GÉRARD

EN1M5: Individual supervision and work on oneself - Claude de SCORRAILLE / Olivier BROSSEAU / Vincent GERARD

• 3 individual sessions of 45' to calibrate one's posture as a speaker and work on the implementation of the intervention grid on a concrete case; dates communicated at the beginning of the training year

EN1M7: Collective supervision - Roberta PRATO PREVIDE
(2:00 p.m. - 3:30 p.m. / 4:00 p.m. - 5:30 p.m.)

Professional issues / coaching - Roberta PRATO PREVIDE

• 26-03-2024 (2:00 p.m. - 3:30 p.m. / 4:00 p.m. - 5:30 p.m.): Company formative supervision - Roberta PRATO PREVIDE
• 09-04-2024 (2:00 p.m. - 3:30 p.m. / 4:00 p.m. - 5:30 p.m.): Company formative supervision - Roberta PRATO PREVIDE
• 14-05-2024 (2:00 p.m. - 3:30 p.m. / 4:00 p.m. - 5:30 p.m.): Company formative supervision - Roberta PRATO PREVIDE
• 04-06-2024 (2:00 p.m. - 3:30 p.m. / 4:00 p.m. - 5:30 p.m.): Company formative supervision - Roberta PRATO-PREVIDE
• 19-06-2024 (2:00 p.m. - 3:30 p.m. / 4:00 p.m. - 5:30 p.m.): Company formative supervision - Roberta PRATO-PREVIDE

Targeted audience :

• Support, education and helping relationship professional (coach, psychologist, manager, HR, consultant, doctor, nurse, education and social work professional, etc.)
• Intervening in the clinical world (doctor, psychiatrist, psychotherapist, pharmacist, nurse, etc.).

This training is open to: 

• Business support professionals (BAC level)
• Enrolled in the Foundation Level of the LACT school in a strategic systemic approach
• Registered at the Practical Level of the LACT school in a strategic systemic approach

• Remote live training integrating simulations, role plays, exercises and case studies to promote the participation and involvement of all learners and interaction with teachers
• Simultaneous translation of sessions given by international trainers
• A training rhythm allowing the integration of personal work
• Interactive and experiential approach
• Individual work, in pairs and sub-groups during and outside the sessions
• Analysis and sharing of experiences, in particular through the use of tools created by the school (SYPRENE)
• Encouragement to practice through the case exchange
• Personalized Moodle account including training videos and educational animations, training materials, documentary bases and all types of educational documents, review exercises, accessible 24/24
• A promotion referent, a link between the learners and the teaching team
• A network of promotion participants led by the referent 

A jury deliberates on obtaining the certificate from the elements below

Assessment methods

• Participation 
• Learning questionnaire
• Individual and collective supervision
• Self-assessment questionnaire

The conditions for obtaining the certificate require:

• to have passed 75% of the homework to be done outside the training sessions (questionnaires, videos, homework, collaborative work, etc.) 
• to have followed at least 75% of the sessions
• to have followed the 3 individual supervisions (mandatory presence)
• to have obtained the average in the evaluations whose marks are attributed by the trainers (individual supervision, among others)

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Assessment of participant satisfaction

A satisfaction questionnaire is offered at the end of the training (relevance of the content with regard to their professional practice, achievement of objectives, etc.)

--> 95% of Foundation Level participants are satisfied with their year of training  = number of participants who gave a score greater than or equal to 7 out of 10 (0: "not at all satisfied"; 10: "completely satisfied ")

• Individual rate : €6,500 including tax* before June 15 (€6,950 including tax* after June 15)
• Company and convention rate : €7,900 including tax*
• Possibility of payment in 3 instalments + €50 administration fee 
• Possibility of payment in 10 installments + €150 administration fee 

*Exemption from VAT under article 261-4-4a of the CGI for training activities.

Download your quote:

• Individual rate quote before June 15
• Convention and company rate quote 

Dates:

Start of training: October 2023
End of training: June 2024

Duration : 

> 46 sessions of 3 hours each, weekly rhythm between October and June, excluding school holidays,
> 16 hours of international Webinar (4 hours per webinar, in January, March, June and September 2022)
> 2 hours of conference and reception of attendees

To register : 

• Fill in the pre-registration file and let yourself be guided by the instructions on the site
• At the end of the procedure, your file will be examined by our selection committee. If you are admitted, you will receive an email replying to your pre-registration.
• You will receive an answer no later than 30 days before the start of the training.

The minimum processing time for your file is approximately 1 to 2 weeks. In the case of acceptance, you can make the payment according to the chosen methods.

In the case of registration after the start of the training, your file may be rejected.

For any questions, you can contact Isabelle on 01 48 07 40 40 or send us an email at