In this systemic coach journey, you will learn to manage and guide change in all its emotional and interactional dimensions. This approach will allow you to better calibrate your strategic communication and your relational leadership. With the implementation of problem solving, you will know how to better resolve individual or collective problems that you may encounter in your professional life (conflicts, burn-out, harassment, relational problems, organizational changes)  

For students already involved in the LACT training in Strategic Systems Approach, our level 1 Business Modules consists of 5 training modules that can be followed at any time of the training (in the first, second or third year of the training Relationship Clinician)

It includes 60 hours of lessons, approximately 60 hours of personal work. 

• 100% online, it alternates face-to-face half-days, individual and collective supervision, individual or sub-group working time.

• it is provided by specialized international trainers from the world of business, scientific research and universities.

Openings/specialization

The Business Modules level 1 allows you to acquire a specialization of knowledge and additional practical skills that are transversal and transferable for different types of activities and functions of business support professionals, both in the areas of problem solving complex and sensitive as in those of support and transformation of organizations.

• Structure a strategic systemic intervention using the problem solving methodology and strategic questioning in order to develop and recommend an appropriate intervention strategy for a complex organization.

• Implement an appropriate collective intervention strategy acting on the emotional, behavioral, cognitive and interactional levels in order to support complex changes and transformations (of professions, organizations, digital, etc.).

• Stimulate and revitalize the involvement and cooperation of the actors of the organization using collective intelligence tools and problem solving methodology in order to develop relational agility and team performance.

• Stimulate health and quality of life at work using a biopsychosocial vision and the tools of the systemic and strategic approach, in order to resolve and prevent situations of suffering at work (conflicts, burn-out, harassment , relationship issues, etc.).

• Develop their learning using the tools of self-observation of practice in order to improve the effectiveness and efficiency of their interventions 

ENEM8 - Managing emotions -   Roberta PRATO PREVIDE

ENEM1 - Quality of life at work -  Olivier BROSSEAU, Audrey BECUWE, Isabelle LUGNIER, Stéphane SANÇOIS

ENEM3 - Managing change - Roberta PRATO PREVIDE

ENEM11 - Identity and posture of the professional coach in a systemic approach - Vira HENG

ENEM2 - Conflict management - Robert DILTS

Targeted audience :

• This Diploma is open to professionals in business support, experienced or retraining

Prerequisites: 

• For students already involved in LACT training in Strategic Systems Approach.
• Correct command of French (being able to express oneself orally and in writing)
• Commitment to practicing intervention sessions
• Digital prerequisites:
  • Have a computer (with camera and microphone) and a phone in good working order
  • Have a regularly used email address
  • Have internet access with sufficient speed (videoconferencing, video playback)
  • Have a place suitable for monitoring the training
  • Know how to use basic digital tools: internet, messaging, search engine
  • Know how to use word processing tools, spreadsheets and presentation tools (power point type)

• Live distance courses integrating simulations, role-playing, exercises and case studies to promote the participation and involvement of all students and interaction with teachers
• Simultaneous translation of courses given by international trainers
• A course rhythm allowing the integration of personal work
• Interactive and experiential approach
• Individual work, in pairs and sub-groups during and outside the sessions
• Analysis and sharing of experiences, in particular through the use of tools created by the school (SYPRENE)
• Encouragement to practice through the case exchange
• Personalized Moodle account including course videos and educational animations, course materials, documentary bases and all types of educational documents, review exercises, accessible 24/24
• A promotion referent, a link between the students and the teaching team
• A network of promotion students led by the referent 

A jury deliberates on obtaining the certificate from the elements below

Assessment methods

• Participation 
• Learning questionnaire
• Individual and collective supervision
• Self-assessment questionnaire

The conditions for obtaining the certificate require having:

• obtained the FOUNDATIONS level in strategic systemic approach
• passed 75% of the homework to be done outside of class (questionnaires, videos, homework, collaborative work, etc.) 
• followed at least 75% of the course sessions
• followed the 3 individual supervisions (mandatory presence)
• obtained the average in the evaluations established by the trainers, particularly in individual supervision

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Assessment of student satisfaction

A satisfaction questionnaire is offered at the end of the training (relevance of the content with regard to their professional practice, achievement of objectives, etc.)

Dates:

Start of training: October 2024
End of training: June 2025

Duration :

To register : 

• Fill in the pre-registration file and let yourself be guided by the instructions on the site
• At the end of the procedure, your file will be examined by our selection committee. If you are admitted, you will receive an email replying to your pre-registration.
• You will receive an answer no later than 30 days before the start of the training.

The minimum processing time for your file is approximately 1 to 2 weeks. In the case of acceptance, you can make the payment according to the chosen methods.

In the case of registration after the start of the training, your file may be rejected.

For any questions, you can contact Claire on 01 48 07 40 40 or send us an email at